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How to Lookup LeMur Logs

Quick Overview

To find LeMur logs, you can search the transcript/claude bucket in AWS. You will need the requestID from the customer to find the logs.

  • The request data is found by searching request-$REQUEST_ID

  • The response is found by searching the response-$REQUEST_ID

If you do not have access to this bucket, request access from IT via the Access Request Board.

Instructions

  1. Navigate to the transcript/claude bucket in AWS.

  2. To look for the request data search request-$REQUEST_ID in the “Find objects by prefix” input.

  3. To look for the response data search response-$REQUEST_ID in the “Find objects by prefix” input.

  • When you locate the request you’re looking for, click on it, and on the next page, click “Download” in the top-right corner.

  • The response or request will download as a text file.